Buyer Protection

Buyer Protection

At we believe in providing complete customer satisfaction. A liberal return policy is adapted so that customers don’t have to deal with any troubles in case they have to return any product.

The refund is done on the value of the product if any customer is not satisfied with the quality / authenticity of the products purchased by them. Things that must be noted are:

1. The purchased product should be returned to us within 7 to 10 working Days of the delivery at the expense of the buyer.

2. Any FREE GIFTS given along with the original purchased product must be returned with the product.

3. In some cases, the delivery of goods may sometimes take 7 or more days; normal delivery would be made in 5 to 6 days.

5. Payment methods and gateways are trustworthy and quick. Integrated payment options are the safest.

6. In case you are returning the product, please drop us an email at to notify us that you are returning the product. Please note that all return shipping charges are to be borne by the buyer.

7. Full refund or exchange is offered by us based on the requirements of the customer.

8. Damaged / tampered goods will not be accepted as returned and the realization of refund will be the sole discretion of  Vrindavan Store.

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